Soft skills are referred to as those aspects in an individual’s personality that are related to his or her EQ (emotional intelligence), different from his/her IQ (intelligence quotient). Generally, these traits include communication skills, leadership skills, social skills, team building skills, negotiation and persuasion skills, time management and stress management ability, attitude towards work and life, motivation, creative thinking ability, people management skills, etc.
Many people feel that you cannot impart training in soft skills. These are naturally in-built in an individual. However, enhancement of these skills is definitely possible through various training programs. A person who wants to excel in his/her organization ought to have great soft skills. Training in soft skills acts as a reinforcement tool that helps you to keep important tips in mind so that you can deal with business and organizational processes smoothly and achieve your goals.
An individual’s personality matters a lot especially when the management is appointing a leader. They always look for individuals who have a good soft skills, great personality and leadership traits. Technical expertise is good but leaders and good managers are something beyond technical experts. They are visionaries who look at the larger picture and set goals for the company to succeed. To become a good leader, training in soft skills is essential. It helps you to become a better person, a better leader and an effective worker! Training in soft skills has become all the more relevant where the education system does not lay emphasis on personality development.
Soft skills any day are more important in the long run that technical or occupational skills. Organizations are investing in soft skills training programs for their employees because they want them to be the future leaders of the company. Training helps people in the organization to communicate easily and deal with problems effectively.
Here are some of the tips that soft skills training program give out: Remember to smile. Few people want to be around someone who is gloomy. Be positive and appreciate work happening around in the organization. Appreciation is a huge motivating factor. Always encourage people and use kind gestures to appreciate their effort in the organization. Listen carefully. As managers it is important to appreciate and pay attention to your team members. Acknowledge their happy milestones, and express concern in difficult situations such as an illness or death. Always try to create an environment that encourages everyone to work together. Treat everyone equally. Avoid talking about others behind their backs. Build a sense of trust in people around you. If you are fair and honest, people will automatically respect you. Resolve conflicts if any between people in an organization as this can hamper growth. Pay attention to what you say and how you say it. Effective communication is a must. Every sentence that you make has an effect on the people you work with. Always put yourself in other people’s shoes and understand how they feel. View situations from another person’s perspective. Be in touch with your emotions. Don’t complain. There is nothing worse than a chronic complainer or whiner.